Age Verification Policy

1) Age-gating at access and sign-up

• Age confirmation prompts before access to age-restricted areas.
• Date-of-birth collection during registration (where an account is required).
• Warnings that providing false information may result in suspension or closure.

2) How we verify age

Depending on risk signals, product features, and legal obligations, we may verify your age using one or more of the following:

• Identity checks using reputable verification tools and/or manual review.
• Government-issued ID (e.g., passport or driver licence) and, where needed, proof of address.
• Payment and account consistency checks (e.g., name/DOB matching) where applicable.

We aim to collect only what is necessary and handle personal information in line with New Zealand privacy requirements and our Privacy Policy.

3) Preventing underage access

• Monitoring for potentially underage indicators (e.g., inconsistent DOB, unusual activity, or reports).
• Restricting access until verification is completed where we cannot confirm eligibility.
• Maintaining internal procedures and staff training for handling age-related concerns.

4) If we suspect an account is underage

• We may pause access, request age/identity documents, and investigate.
• If we confirm underage use, we may close the account, restrict future access, and take appropriate steps regarding transactions consistent with our Terms.
• We may retain records as required for compliance, security, and dispute handling.

5) Reporting underage access

If you believe a minor is accessing or attempting to access CoastalKiwiDays, please report it as soon as possible with any relevant details (e.g., username, dates, and what you observed):